News and Insights
The Importance of AI in Public Safety
No longer the stuff of science fiction, the Harvard Business Review reports that the use of artificial intelligence (AI) is skyrocketing. In fact, in a …
The Benefits of ET3
The Emergency, Transport and Triage Model, universally known in EMS as ET3, shows strong potential to better provide emergency services to patients at the right …
Meet Logis for the Cloud
If you’re like many organizations, you’ve got a back room. In it probably sits a variety of black boxes that hum, lights blinking to indicate …
5 Takeaways from the abc360 Conferences
For the first time in almost two years, EMS leaders, practitioners, executives, managers and privacy officers gathered in person for the abc360 National Conference on …
Keeping Your CAD Cutting-Edge
In the implementation phase of getting a new computer-aided dispatch (CAD) system, you configured your system and prepared your servers. Then you moved on to …
Takeaways from the CPSE 2022 Excellence Conference
It’s been a few weeks since the Center for Public Safety Excellence (CPSE) “Excellence: Resiliency & Reinvention” conference wrapped up in Orlando, Florida. It was …
ET3 or Not, EMS Needs a Better Reimbursement Model
You don’t need me to tell you that not every patient for whom an ambulance is called belongs in the hospital. And yet we know …
7 Must-Haves to Ease the Pain of EMS Billing
There’s a saying that “the job isn’t finished until the paperwork is done.” That’s especially true for EMS and other healthcare organizations when it comes …
The CAD That Plays Well With Others
If you’ve ever had to put a new computer-aided dispatch (CAD) system in place, you know that one of the biggest headaches is typically getting …
The CAD of the Future
Computer-aided dispatch (CAD) systems can be stressful for agencies — choosing one, implementing one, getting your team to embrace one, and ensuring your CAD continues …