Logis IDS
- Predictive AI Deployment
- Advanced Emergency Recommendations
Automated Planning
On-Premise, in the Cloud or Customized
Our approach to CAD revolutionizes dispatching and emergency response. Logis IDS is the CAD of the future. We partner with your organization to understand its unique needs and challenges. That collaboration results in customer configured, cutting-edge technology solutions that provide the data, analytics and information you need to make informed, efficient decisions to help your patients, providers and telecommunicators.


Meet Logis IDS
The patient is at the center of everything we do.
That’s why Logis Intelligent Decision Support is founded on five principles that streamline your workflow and deliver a unified view of every patient.
Watch the video to learn more about the key features and functionality that make your work easier, faster and more efficient.
Logis IDS for the Cloud
Operating your CAD in the cloud—whether that means public, private, hybrid or some other combination—gives your organization greater flexibility and opportunities for customization than ever before.
- Choose the features and functionality that are right for your agency
- Free up IT staff from maintenance and upgrades
- Boost reliability, resilience and security
- Get up and running faster

Powerful, Reliable & Redundant Software
IDS' unparalleled third-party integrator significantly simplifies the interface change and upgrade process. Plus, next generation mapping using HERE with real-time updates and use of open APIs improve location accuracy. Call routing and overflow enables workflow between dispatchers or across multiple call centers.Enhanced Telecommunicator and Caller Experience
Logis IDS is a game-changer for call centers, PSAPs and emergency communication centers. Once configured to your preferences, Logis IDS will automatically schedule tasks, communicate tasks to crews, and dynamically update the entire plan with vehicle status. Pre-populated caller data and easy-to-understand visual displays also reduce stress on telecommunicators, allowing them to focus on caller engagement.
