Logis IDS
Intelligent CAD Solutions for 911 & Public Safety, Mobile Healthcare & Non-Emergent Medical Transport
- Predictive AI Deployment
- Advanced Emergency Recommendations
- Automated Planning
Our approach to CAD revolutionizes dispatching and emergency response. Logis IDS is the CAD of the future. We partner with your organization to understand its unique needs and challenges. That collaboration results in customer configured, cutting-edge technology solutions that provide the data, analytics and information you need to make informed, efficient decisions to help your patients, providers and telecommunicators.

Automated, Rule-Based Responses
Built to implement an organization’s established deployment and response plans, Logis IDS empowers dispatch staff by reducing time spent on routine activities. Our CAD doesn’t rely on dispatchers to track all resource availability, including breaks and end of shift times. Instead, IDS uses agency-programmed logic to suggest the most efficient resource allocation for dispatcher approval, freeing staff to focus on the most critical and complex needs.Powerful, Reliable & Redundant Software
IDS' unparalleled third-party integrator significantly simplifies the interface change and upgrade process. Plus, next generation mapping using HERE with real-time updates and use of open APIs improve location accuracy. Call routing and overflow enables workflow between dispatchers or across multiple call centers.Partner Rene Munk speaks to the power of IDS
"Logis IDS is a powerful tool. Its automation capabilities set the bar high for other CAD providers on the market."
Christopher Corbin
Data Systems Engineer for a medical transport organization

Enhanced Telecommunicator and Caller Experience
Logis IDS is a game-changer for call centers, PSAPs and emergency communication centers. Once programmed to your preferences, Logis IDS will automatically schedule tasks, communicate tasks to crews, and dynamically update the entire plan with vehicle status. Pre-populated caller data and easy-to-understand visual displays also reduce stress on telecommunicators, allowing them to focus on caller engagement.Continuous, Real-Time Optimization
Always on, IDS’ real-time background planning ensures operations are optimized based on available information. Logis’ planning engine continuously evaluates and adjusts to changing conditions, even predicting where a unit will be in 60 seconds – when the task will be received and acted on – not just where it is right now.