- Predictive AI Deployment
- Advanced Emergency Recommendations
- Automated Planning
Our approach to CAD revolutionizes dispatching and emergency response. Logis IDS is the CAD of the future. We partner with your organization to understand its unique needs and challenges. That collaboration results in customer configured, cutting-edge technology solutions that provide the data, analytics and information you need to make informed, efficient decisions to help your patients, providers and telecommunicators.
Our intelligent decision support engine’s continuous real-time data analysis drives dynamic, automatic resource-posting, improves response accuracy and manages resources more effectively — saving dispatchers 30-45 seconds per call and getting the right resource to the right patient every time.
Logis IDS's flexible response plans and real-time, automated location and traffic analysis help fire departments meet their community’s unique needs. Plus, hydrant management and pre-programmed incident attachments, such as blueprints and building schematics, lead to a safer, more effective response.
Mobile Integrated Healthcare
With pre-established custom eligibility questions and transport requirements, Logis IDS helps mobile integrated health and nurse triage organizations identify, book and track the right service at the right time.
Drawing from preconfigured rules, Logis IDS helps 911 communications centers deliver reproducible results for every call. Our exception management approach focuses staff time and effort on only the most urgent, non-routine calls.
Healthcare & Hospitals
Logis IDS's sophisticated tools provide real-time coordination of multiple care teams – from physicians to physical therapists to substance abuse counselors. Leverage powerful custom algorithms to support any coordination and communication needs.
Automated, Rule-Based Responses
Built to implement an organization’s established deployment and response plans, Logis IDS empowers dispatch staff by reducing time spent on routine activities. Our CAD doesn’t rely on dispatchers to track all resource availability, including breaks and end of shift times. Instead, IDS uses agency-programmed logic to suggest the most efficient resource allocation for dispatcher approval, freeing staff to focus on the most critical and complex needs.
Enhanced Telecommunicator and Caller Experience
Logis IDS is a game-changer for call centers, PSAPs and emergency communication centers. Once programmed to your preferences, Logis IDS will automatically schedule tasks, communicate tasks to crews, and dynamically update the entire plan with vehicle status. Pre-populated caller data and easy-to-understand visual displays also reduce stress on telecommunicators, allowing them to focus on caller engagement.