Logis IDS for the Cloud
Now you’ve got more options for your CAD, including private, public and hybrid clouds or a combination of cloud and on-premise software.
Explore features and functionality to choose the plan that’s right for your agency.
Core
Features:
- Standard Emergency WorkflowsiCall entry and dispatching of emergency calls using pre-defined workflows
- Standard Non-Emergency WorkflowsiCall entry and dispatching of non-emergency transports using pre-defined workflows
- Standard Mobile Health WorkflowsiCall entry and dispatching of mobile health patient visits using pre-defined workflows
- Learned Facility BehavioriView performance of a facility based on multiple factors, including facility location, patient acuity and more
- Resource OptimizationiAutomated scheduling and planning of non-emergency work, improving resource utilization
- Advanced Emergency Dispatch LogiciAutomatically dispatch units that result in reduced response times
- Real-time TrafficiFactor in current traffic flow to accurately estimate travel time
- Advanced MappingiUse online searches for real-time display of traffic on regular or satellite maps and activate or hide layers of mapping information
- Patient ManagementiSee coverage information and past and future interactions while communicating directly with patient
- Configurable Reference DataiSee and configure units, crews, facilities, stations, line-up templates, points of interest and phone book
- Standard Insights ReportingiUse common report templates, including unit hour utilization (UHU), facility utilization, real-time performance and response time metrics, and late response review
- Real-Time TrackingiA live view of all resources, including status, direction of travel, speed and flashing lights for emergency responses
- Logis Mobile Android & Mobile Chat (Android only)iPass call information to field crew with time-stamping and click-to-dial using phone book, and chat with dispatcher and field crew
- Standard AlertingiSend automated messages to patients, administrators and other stakeholders
- Supervisor Mobile (Android only)iGive supervisors in the field visibility into all calls and active resources on mobile Android device
Select
Everything in Core, plus:
- Configurable WorkflowsiTailor your emergency, non-emergency and mobile health workflows to your needs
- Configurable Response PlansiConfigure responses required based on area or call type, allowing automated emergency dispatch to select the best resource based on the configured response plan
- Configurable Non-Emergency Call-TakingiStandardize call intake to help dispatchers gather all necessary information the first time
- PlaybackiView recorded calls to see dispatcher interactions, vehicle movement and more
- SMS LocatoriSend a link to a caller's phone, allowing dispatchers to determine precise location more quickly
- Post PlansiOptimize available resources in predefined areas and see changes in availability for post locations
- Multi-Load Non-Emergency TransportsiAutomatically schedule vehicles transporting multiple patients to optimize resources
- Configurable Polygons (Mapping)iCreate rules and automation based on the needs of specific service areas
- Special Events & Stand-bysiPlan for events by applying dedicated resources and recommending backfills, if needed
Premier
Everything in Select, plus:
- AI-Based Dynamic Resource DeploymentiUses artificial intelligence to place resources in the right location, decreasing response times and/or providing optimal coverage for areas with higher call volume
- Real-Time Heat MapsiView coverage based on resource location and expected demand, including potential risk to response times
- Web-Based Operations PortaliAllow stakeholders to see current operations in detail, including scheduled transports
- Configurable Message SubscriptionsiChoose alerts to help your team stay current on emergency and non-emergency events
- Streaming Video for EmergencyiCaller or crew sends live video to dispatcher, and stream can be saved to the incident for viewing by crew
- Configurable Processing RulesiCreate automated detailed business rules and actions
- Role-Based User ViewsiConfigure layouts to streamline workflows across your team
- Road Closure ManagementiUpdate display to re-route traffic around road closures
- Configurable PayorsiDefine searchable and reportable payors
- Configurable Audio FilesiEnter custom audio warnings and alerts
Enterprise
Talk to the Logis team to customize your features:
- Installation On-Premises or in the Cloud
- Installation in Logis Private Cloud
- API Access
- Custom Integrations
- Custom Modules
In addition to these features, Core, Select and Premier include varying options for on-boarding, general configuration review, remote or on-site go-live support, training and ongoing support for your team. Select and Premier plans also include ePCR, ProQA, CAD-to-CAD, crew scheduling, ANI/ALI and other integrations.
Learn more about Logis Billing for the cloud.