Explore features and functionality to choose the plan that’s right for your agency.

Core

i
Features:
  • Standard Emergency Workflowsi
    Call entry and dispatching of emergency calls using pre-defined workflows
  • Standard Non-Emergency Workflowsi
    Call entry and dispatching of non-emergency transports using pre-defined workflows
  • Standard Mobile Health Workflowsi
    Call entry and dispatching of mobile health patient visits using pre-defined workflows
  • Learned Facility Behaviori
    View performance of a facility based on multiple factors, including facility location, patient acuity and more
  • Resource Optimizationi
    Automated scheduling and planning of non-emergency work, improving resource utilization
  • Advanced Emergency Dispatch Logici
    Automatically dispatch units that result in reduced response times
  • Real-time Traffici
    Factor in current traffic flow to accurately estimate travel time
  • Advanced Mappingi
    Use online searches for real-time display of traffic on regular or satellite maps and activate or hide layers of mapping information
  • Patient Managementi
    See coverage information and past and future interactions while communicating directly with patient
  • Configurable Reference Datai
    See and configure units, crews, facilities, stations, line-up templates, points of interest and phone book
  • Standard Insights Reportingi
    Use common report templates, including unit hour utilization (UHU), facility utilization, real-time performance and response time metrics, and late response review
  • Real-Time Trackingi
    A live view of all resources, including status, direction of travel, speed and flashing lights for emergency responses
  • Logis Mobile Android & Mobile Chat (Android only)i
    Pass call information to field crew with time-stamping and click-to-dial using phone book, and chat with dispatcher and field crew
  • Standard Alertingi
    Send automated messages to patients, administrators and other stakeholders
  • Supervisor Mobile (Android only)i
    Give supervisors in the field visibility into all calls and active resources on mobile Android device

Select

Everything in Core, plus:
  • Configurable Workflowsi
    Tailor your emergency, non-emergency and mobile health workflows to your needs
  • Configurable Response Plansi
    Configure responses required based on area or call type, allowing automated emergency dispatch to select the best resource based on the configured response plan
  • Configurable Non-Emergency Call-Takingi
    Standardize call intake to help dispatchers gather all necessary information the first time
  • Playbacki
    View recorded calls to see dispatcher interactions, vehicle movement and more
  • SMS Locatori
    Send a link to a caller's phone, allowing dispatchers to determine precise location more quickly
  • Post Plansi
    Optimize available resources in predefined areas and see changes in availability for post locations
  • Multi-Load Non-Emergency Transportsi
    Automatically schedule vehicles transporting multiple patients to optimize resources
  • Configurable Polygons (Mapping)i
    Create rules and automation based on the needs of specific service areas
  • Special Events & Stand-bysi
    Plan for events by applying dedicated resources and recommending backfills, if needed

Premier

Everything in Select, plus:
  • AI-Based Dynamic Resource Deploymenti
    Uses artificial intelligence to place resources in the right location, decreasing response times and/or providing optimal coverage for areas with higher call volume
  • Real-Time Heat Mapsi
    View coverage based on resource location and expected demand, including potential risk to response times
  • Web-Based Operations Portali
    Allow stakeholders to see current operations in detail, including scheduled transports
  • Configurable Message Subscriptionsi
    Choose alerts to help your team stay current on emergency and non-emergency events
  • Streaming Video for Emergencyi
    Caller or crew sends live video to dispatcher, and stream can be saved to the incident for viewing by crew
  • Configurable Processing Rulesi
    Create automated detailed business rules and actions
  • Role-Based User Viewsi
    Configure layouts to streamline workflows across your team
  • Road Closure Managementi
    Update display to re-route traffic around road closures
  • Configurable Payorsi
    Define searchable and reportable payors
  • Configurable Audio Filesi
    Enter custom audio warnings and alerts

Enterprise

Talk to the Logis team to customize your features:

  • Installation On-Premises or in the Cloud
  • Installation in Logis Private Cloud
  • API Access
  • Custom Integrations
  • Custom Modules
Compare all features
Core
Select
Premier
Standard Emergency Workflowsi
Call entry and dispatching of emergency calls using pre-defined workflows
Standard Non-Emergency Workflowsi
Call entry and dispatching of non-emergency transports using pre-defined workflows
Standard Mobile Health Workflowsi
Call entry and dispatching of mobile health patient visits using pre-defined workflows
Learned Facility Behaviori
View performance of a facility based on multiple factors, including facility location, patient acuity and more
Resource Optimizationi
Automated scheduling and planning of non-emergency work, improving resource utilization
Advanced Emergency Dispatch Logici
Automatically dispatch units that result in reduced response times
Real-time Traffici
Factor in current traffic flow to accurately estimate travel time
Advanced Mappingi
Use online searches for real-time display of traffic on regular or satellite maps and activate or hide layers of mapping information
Patient Managementi
See coverage information and past and future interactions while communicating directly with patient
Configurable Reference Datai
See and configure units, crews, facilities, stations, line-up templates, points of interest and phone book
Standard Insights Reportingi
Use common report templates, including unit hour utilization (UHU), facility utilization, real-time performance and response time metrics, and late response review
Real-Time Trackingi
A live view of all resources, including status, direction of travel, speed and flashing lights for emergency responses
Logis Mobile Android & Mobile Chat (Android only)i
Pass call information to field crew with time-stamping and click-to-dial using phone book, and chat with dispatcher and field crew
Standard Alertingi
Send automated messages to patients, administrators and other stakeholders
Supervisor Mobile (Android only)i
Give supervisors in the field visibility into all calls and active resources on mobile Android device
Configurable Workflowsi
Tailor your emergency, non-emergency and mobile health workflows to your needs
Configurable Response Plansi
Configure responses required based on area or call type, allowing automated emergency dispatch to select the best resource based on the configured response plan
Configurable Non-Emergency Call-Takingi
Standardize call intake to help dispatchers gather all necessary information the first time
Playbacki
View recorded calls to see dispatcher interactions, vehicle movement and more
SMS Locatori
Send a link to a caller's phone, allowing dispatchers to determine precise location more quickly
Post Plansi
Optimize available resources in predefined areas and see changes in availability for post locations
Multi-Load Non-Emergency Transportsi
Automatically schedule vehicles transporting multiple patients to optimize resources
Configurable Polygons (Mapping)i
Create rules and automation based on the needs of specific service areas
Special Events & Stand-bysi
Plan for events by applying dedicated resources and recommending backfills, if needed
AI-Based Dynamic Resource Deploymenti
Uses artificial intelligence to place resources in the right location, decreasing response times and/or providing optimal coverage for areas with higher call volume
Real-Time Heat Mapsi
View coverage based on resource location and expected demand, including potential risk to response times
Web-Based Operations Portali
Allow stakeholders to see current operations in detail, including scheduled transports
Configurable Message Subscriptionsi
Choose alerts to help your team stay current on emergency and non-emergency events
Streaming Video for Emergencyi
Caller or crew sends live video to dispatcher, and stream can be saved to the incident for viewing by crew
Configurable Processing Rulesi
Create automated detailed business rules and actions
Role-Based User Viewsi
Configure layouts to streamline workflows across your team
Road Closure Managementi
Update display to re-route traffic around road closures
Configurable Payorsi
Define searchable and reportable payors
Configurable Audio Filesi
Enter custom audio warnings and alerts

In addition to these features, Core, Select and Premier include varying options for on-boarding, general configuration review, remote or on-site go-live support, training and ongoing support for your team. Select and Premier plans also include ePCR, ProQA, CAD-to-CAD, crew scheduling, ANI/ALI and other integrations.

Learn more about Logis Billing for the cloud.