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    Logis IDS for the Cloud

    Now you’ve got more options for your CAD, including private, public and hybrid clouds or a combination of cloud and on-premise software.
    • Predictive AI Deployment
    • Advanced Emergency Recommendations
    • Automated Planning
    • On-Premise, in the Cloud or Customized

    Our approach to CAD revolutionizes dispatching and emergency response. Logis IDS is the CAD of the future. We partner with your organization to understand its unique needs and challenges. That collaboration results in customer configured, cutting-edge technology solutions that provide the data, analytics and information you need to make informed, efficient decisions to help your patients, providers and telecommunicators.

    Explore features and functionality to choose the plan that’s right for your agency.

    Core

    i
    Features:
    • Standard Emergency Workflowsi
      Call entry and dispatching of emergency calls using pre-defined workflows
    • Standard Non-Emergency Workflowsi
      Call entry and dispatching of non-emergency transports using pre-defined workflows
    • Standard Mobile Health Workflowsi
      Call entry and dispatching of mobile health patient visits using pre-defined workflows
    • Learned Facility Behaviori
      View performance of a facility based on multiple factors, including facility location, patient acuity and more
    • Resource Optimizationi
      Automated scheduling and planning of non-emergency work, improving resource utilization
    • Advanced Emergency Dispatch Logici
      Automatically dispatch units that result in reduced response times
    • Real-time Traffici
      Factor in current traffic flow to accurately estimate travel time
    • Advanced Mappingi
      Use online searches for real-time display of traffic on regular or satellite maps and activate or hide layers of mapping information
    • Patient Managementi
      See coverage information and past and future interactions while communicating directly with patient
    • Configurable Reference Datai
      See and configure units, crews, facilities, stations, line-up templates, points of interest and phone book
    • Standard Insights Reportingi
      Use common report templates, including unit hour utilization (UHU), facility utilization, real-time performance and response time metrics, and late response review
    • Real-Time Trackingi
      A live view of all resources, including status, direction of travel, speed and flashing lights for emergency responses
    • Logis Mobile Android & Mobile Chat (Android only)i
      Pass call information to field crew with time-stamping and click-to-dial using phone book, and chat with dispatcher and field crew
    • Standard Alertingi
      Send automated messages to patients, administrators and other stakeholders
    • Supervisor Mobile (Android only)i
      Give supervisors in the field visibility into all calls and active resources on mobile Android device
    Request a Demo

    Select

    Everything in Core, plus:
    • Configurable Workflowsi
      Tailor your emergency, non-emergency and mobile health workflows to your needs
    • Configurable Response Plansi
      Configure responses required based on area or call type, allowing automated emergency dispatch to select the best resource based on the configured response plan
    • Configurable Non-Emergency Call-Takingi
      Standardize call intake to help dispatchers gather all necessary information the first time
    • Playbacki
      View recorded calls to see dispatcher interactions, vehicle movement and more
    • SMS Locatori
      Send a link to a caller's phone, allowing dispatchers to determine precise location more quickly
    • Post Plansi
      Optimize available resources in predefined areas and see changes in availability for post locations
    • Multi-Load Non-Emergency Transportsi
      Automatically schedule vehicles transporting multiple patients to optimize resources
    • Configurable Polygons (Mapping)i
      Create rules and automation based on the needs of specific service areas
    • Special Events & Stand-bysi
      Plan for events by applying dedicated resources and recommending backfills, if needed
    Request a Demo

    Premier

    Everything in Select, plus:
    • AI-Based Dynamic Resource Deploymenti
      Uses artificial intelligence to place resources in the right location, decreasing response times and/or providing optimal coverage for areas with higher call volume
    • Real-Time Heat Mapsi
      View coverage based on resource location and expected demand, including potential risk to response times
    • Web-Based Operations Portali
      Allow stakeholders to see current operations in detail, including scheduled transports
    • Configurable Message Subscriptionsi
      Choose alerts to help your team stay current on emergency and non-emergency events
    • Streaming Video for Emergencyi
      Caller or crew sends live video to dispatcher, and stream can be saved to the incident for viewing by crew
    • Configurable Processing Rulesi
      Create automated detailed business rules and actions
    • Role-Based User Viewsi
      Configure layouts to streamline workflows across your team
    • Road Closure Managementi
      Update display to re-route traffic around road closures
    • Configurable Payorsi
      Define searchable and reportable payors
    • Configurable Audio Filesi
      Enter custom audio warnings and alerts
    Request a Demo

    Enterprise

    Talk to the Logis team to customize your features:

    • Installation On-Premises or in the Cloud
    • Installation in Logis Private Cloud
    • API Access
    • Custom Integrations
    • Custom Modules
    Request a Quote
    Compare all features
    Core
    Select
    Premier
    Standard Emergency Workflowsi
    Call entry and dispatching of emergency calls using pre-defined workflows
    Standard Non-Emergency Workflowsi
    Call entry and dispatching of non-emergency transports using pre-defined workflows
    Standard Mobile Health Workflowsi
    Call entry and dispatching of mobile health patient visits using pre-defined workflows
    Learned Facility Behaviori
    View performance of a facility based on multiple factors, including facility location, patient acuity and more
    Resource Optimizationi
    Automated scheduling and planning of non-emergency work, improving resource utilization
    Advanced Emergency Dispatch Logici
    Automatically dispatch units that result in reduced response times
    Real-time Traffici
    Factor in current traffic flow to accurately estimate travel time
    Advanced Mappingi
    Use online searches for real-time display of traffic on regular or satellite maps and activate or hide layers of mapping information
    Patient Managementi
    See coverage information and past and future interactions while communicating directly with patient
    Configurable Reference Datai
    See and configure units, crews, facilities, stations, line-up templates, points of interest and phone book
    Standard Insights Reportingi
    Use common report templates, including unit hour utilization (UHU), facility utilization, real-time performance and response time metrics, and late response review
    Real-Time Trackingi
    A live view of all resources, including status, direction of travel, speed and flashing lights for emergency responses
    Logis Mobile Android & Mobile Chat (Android only)i
    Pass call information to field crew with time-stamping and click-to-dial using phone book, and chat with dispatcher and field crew
    Standard Alertingi
    Send automated messages to patients, administrators and other stakeholders
    Supervisor Mobile (Android only)i
    Give supervisors in the field visibility into all calls and active resources on mobile Android device
    Configurable Workflowsi
    Tailor your emergency, non-emergency and mobile health workflows to your needs
    Configurable Response Plansi
    Configure responses required based on area or call type, allowing automated emergency dispatch to select the best resource based on the configured response plan
    Configurable Non-Emergency Call-Takingi
    Standardize call intake to help dispatchers gather all necessary information the first time
    Playbacki
    View recorded calls to see dispatcher interactions, vehicle movement and more
    SMS Locatori
    Send a link to a caller's phone, allowing dispatchers to determine precise location more quickly
    Post Plansi
    Optimize available resources in predefined areas and see changes in availability for post locations
    Multi-Load Non-Emergency Transportsi
    Automatically schedule vehicles transporting multiple patients to optimize resources
    Configurable Polygons (Mapping)i
    Create rules and automation based on the needs of specific service areas
    Special Events & Stand-bysi
    Plan for events by applying dedicated resources and recommending backfills, if needed
    AI-Based Dynamic Resource Deploymenti
    Uses artificial intelligence to place resources in the right location, decreasing response times and/or providing optimal coverage for areas with higher call volume
    Real-Time Heat Mapsi
    View coverage based on resource location and expected demand, including potential risk to response times
    Web-Based Operations Portali
    Allow stakeholders to see current operations in detail, including scheduled transports
    Configurable Message Subscriptionsi
    Choose alerts to help your team stay current on emergency and non-emergency events
    Streaming Video for Emergencyi
    Caller or crew sends live video to dispatcher, and stream can be saved to the incident for viewing by crew
    Configurable Processing Rulesi
    Create automated detailed business rules and actions
    Role-Based User Viewsi
    Configure layouts to streamline workflows across your team
    Road Closure Managementi
    Update display to re-route traffic around road closures
    Configurable Payorsi
    Define searchable and reportable payors
    Configurable Audio Filesi
    Enter custom audio warnings and alerts

    In addition to these features, Core, Select and Premier include varying options for on-boarding, general configuration review, remote or on-site go-live support, training and ongoing support for your team. Select and Premier plans also include ePCR, ProQA, CAD-to-CAD, crew scheduling, ANI/ALI and other integrations.

    Learn more about Logis Billing for the cloud.